AI Sales Lead Qualifier
Automated intent scoring and routing agent graph
Built with Python, LangGraph, and FastAPI, this system serves as intelligent middleware between inbound inquiry forms and CRM platforms. It parses unstructured lead communication, extracts key budget and decision-maker entities, deterministically scores intent, and updates CRM records in real-time.
Operational Context
Sales teams were spending hours manually reviewing unqualified inbound web inquiries, leading to delayed response times for high-value prospects.
What Was Built
I architected an agentic workflow using LangGraph that intercepts incoming webhooks, analyzes intent against a strict qualification rubric, and interacts securely with the target CRM API.
Exact Contribution
- Architected the multi-agent supervisor graph in LangGraph
- Developed the FastAPI backend middleware with Pydantic validation
- Integrated CRM API webhooks with retry queueing
- Designed the administrative monitoring dashboard
Key Capabilities Built
Step-by-Step Workflow
Technical Challenges Overcome
- • Preventing model hallucination during criteria scoring.
- • Handling upstream API rate limits under sudden traffic spikes.
Measurable Outcomes
Lessons & Engineering Rules
- "AI outputs must be validated by deterministic schemas before external API dispatches."
- "Isolating agent reasoning steps from action execution prevents partial state corruption."
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